In addition to Dr. Greg’s professional acumen, he also enjoys pursuing hobbies such as woodworking, home improvement, and disc golf.
Greg is proud to call St. Louis his home and is a devoted fan of the St. Louis Cardinals. He cherishes spending time with his wife, Leah, and their newborn daughter, Madeleine.
1. What is your philosophy when it comes to “Client Success” in your role as Client Success Manager?
It really comes down to meeting people where they are right now. People and organizations fit into a spectrum of resources and readiness. If they have lots of resources and they’re ready to change or implement, it’s easy to help them achieve their goals more quickly. But most of the time we have to help them do more with less, or educate them on how to best use the resources they have available. Getting to know the unique situations they are dealing with allows me to help them achieve their goals most efficiently.
2. Tell us one thing we can’t guess about you based on your LinkedIn profile?
I’m into music! I was in high school and college choir and have sung abroad as part of my choral experiences. In college, I earned a music minor and sang in a competitive all-male acapella group. Singing really helped me come out of my shell, as I was very shy growing up. I still sing a lot around the house and for occasional weddings or funerals.
3. What’s one professional podcast, social account, or series you’d recommend?
I’ll have to go with a book on this one! I really enjoy the book What Patients Say, What Doctors Hear by Danielle Ofri. It’s a book about the frustrations of modern healthcare and how many doctors can be caught going through the motions. It changed the way I practiced as a physical therapist, by helping me focus on the individual person and conversing with them to get to the root cause of their issues. Fancy tools certainly have their place, but talking to people is the best way to learn about what they need.
4. What was it about the healthcare environment that first appealed to you, and why?
I played high-level baseball as a kid and hurt my shoulder pitching in middle school. As part of my recovery, I went to physical therapy to rehab my shoulder and get back on the field. I really enjoyed learning about my injury and thought the profession looked fun! I was in and out of PT several times as a teenager, eventually volunteering at multiple clinics as I liked helping people and learning about human anatomy.
5. What would you say if you could go back in time and give teenage Greg a message?
Enjoy the ride!