Using Data to Balance Perceptions and Improve the Patient Experience
Episode 2 | October 5, 2022
Scott discusses the results of a recent Patient Experience survey and shares some key metrics that provide data-driven insights into the different areas of the practice which impact our patients’ perceptions of the care they receive.
LISTEN NOW | 13:05Highlights:
- Understand how the patient experience affects your organizational and financial wellbeing
- Breakdown the patient experience as a patient’s first contact with the practice to paying the bill
- Identify what drives the satisfaction (or dissatisfaction) of your patients
View All Podcasts
