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Practical Data Solutions Empowers New England Neurological Associates to Move Forward with PDS Visual Dashboards


Since 1969, New England Neurological Associates has provided high-quality care and sophisticated services to patients seeking prevention, treatment and rehabilitation of neurological and neurosurgical disorders. As the organization continues to grow, explains Rob Wasserman, CEO of New England Neurological Associates, “We needed a consistent way to report data coming from different applications and systems and channel it into a single graphical dashboard report that could be distributed to multiple users in a quick, efficient manner. PDS DASH met that need.” 

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Practical Data Solutions Empowers Graybill Medical Group to Move Forward with PDS DASH

Graybill Medical Group has selected PDS DASH to empower them to automate and build best-practice physician and group dashboards for revenue cycle, patient access and quality. 

SOUTHBURY, Conn. (PRWEB) September 12, 2018 -- Located in California, Graybill Medical Group started as a small family practice in 1932 and has grown into San Diego North County region’s largest independent multispecialty medical group. “With more than 80 physicians and 10 locations, we knew we needed a robust set of tools to provide productivity,” says Jeanne Williams, Finance Manager. “PDS DASH allows us to automate reporting, which was a key decision point for us.” 

PDS DASH is PDS’ proprietary software application that enables clients to rapidly publish highly visual dashboards. First introduced in 2012, PDS DASH blends data from a multitude of healthcare metrics, bursting them into various reports with lightning speed. Since incorporating PDS DASH, Graybill Medical Group has found it invaluable in creating multiple dashboards within a matter of hours. Their productivity continues to increase since they have leveraged PDS tools. 

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Practical Data Solutions (PDS) Welcomes Eddie Sanders

Practical Data Solutions is pleased to welcome Eddie Sanders as the newest member of our Analytics Programming Team. In his role as Senior Analytics Programmer, Eddie will be working with the PDS iMPower and PDS DASH solutions, and ETL programming to transform major healthcare application data. Eddie brings to PDS over 9 years working as a Healthcare Analytics Consultant at FTI Consulting, and ThinkFirst. Prior to that, Eddie was a BI Analyst at the Medical University of South Carolina, and worked directly with PDS and PDS software tool sets. He has a degree in Accounting and Finance from the University of South Carolina.

PDS Presented at the MicroStrategy World™ 2018 in Las Vegas

Russell Hendrickson and Michele Perry of PDS presented, "It’s not an Epic challenge: Best practices for Visualization with MicroStrategy 10 for Health Systems" where they discussed the four phases to building successful visual dashboards. In addition to speaking at the event PDS also exhibited.

Practical Data Solutions Partners with MicroStrategy to Deliver Visualizations and Analytics Solutions to Healthcare Users Nationally

SOUTHBURY, Conn. (PRWEB) January 16, 2018 Practical Data Solutions (PDS) today announced the inclusion of MicroStrategy 10™ into its analytics offering, PDS iMPower platform, which will be rolled out to its customer base in June of 2018. PDS CEO Russell Hendrickson made this announcement at MicroStrategy World™ 2018, taking place at The Cosmopolitan of Las Vegas this week, when showcasing and presenting healthcare data using the MicroStrategy Dossier™ feature. Dossiers go beyond dashboards to bring together data from across the business in intuitive, interactive analytical applications. 

Hendrickson stated, “MicroStrategy 10 continues to give PDS’ healthcare customers an edge when publishing and delivering metrics related to performance, operations, costing, clinical quality care gaps, and physician compensation. We have worked with several analytics tools over our 20-year history, and MicroStrategy 10 comes out ahead in terms of its power, features and functionality to transform data into real-world intelligence.” 

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East Coast Epic CORE Summer/Fall 2017

On August 15-16, 2017 PDS was one of the sponsors at the East Coast Epic CORE, hosted by Yale Medicine. This is a professional development organization dedicated to facilitating networking and educational opportunities for Epic users across the East Coast in order to increase skills and knowledge regarding revenue cycle application and functionality. 

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Healthcare Administrators Grapple with Using Data to Improve Quality

By Becky Cook, Executive Consultant

Today’s healthcare organizations must measure key performance metrics and push revenue cycle operations to a higher priority level than at any point in history. Recent value-based changes in healthcare have intensified this demand. Yet, no matter how much the focus changes in healthcare, one thing will always hold true: revenue cycle effectiveness will remain the primary responsibility of the practice administrator and CFO.

Our physicians and patients expect outstanding quality and service despite operating at a time when payers are turning our world upside down and demanding more data. Payer contracts with fixed fee schedules are disappearing. Claims are being paid at a percentage of Medicare fees. And new contracts contain provisions for quality standards, incentive payments, risk measurement, patient engagement/access scores and cost savings metrics. If you participate in certain contracts such as MSSP, Medicare Advantage, Managed Medicaid, Patient Centered Medical Home or Accountable Care Organizations (ACOs), you have most likely already been engaged in identifying, tracking and reporting this data.

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Benchmarking in Revenue Cycle Management - Part II

By Scott Everitt, Vice President of Analytic Solutions

There is a common misconception among healthcare organizations seeking to incorporate Benchmarks into their standard reporting practices. 

Typically, organizations turn to a 3rd party source for benchmarks. Trade associations like MGMA or HFMA, are familiar sources in healthcare. The addition of benchmarks to compare key metrics in operational reports is an obvious starting point.

While this is probably the best known way of Benchmarking, PDS has found there are several different types of Benchmarks which have value in assessing organizational performance. Each type of Benchmark has various benefits and shortfalls, but when used together, they can provide some very persuasive information to managers and stakeholders.

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Benchmarking in Revenue Cycle Management

By Scott Everitt, Vice President of Analytic Solutions

One of the most common questions I am asked by new clients or prospective clients is, “Do you have benchmarks?” As a company specializing in healthcare business intelligence, it is not surprising that this request is so common. Typically, PDS is bringing hundreds of new performance metrics to our clients, along with business logic, rules and various dimensions or perspectives for managing these metrics. As such, it is only natural to want to compare the newly accessible KPIs to similar organizations to see how performance stacks up... and possibly where there may be the greatest opportunities for improvement.

Incorporating benchmarks can be an incredibly useful tool in managing the performance of a physician practice. KPI dashboards and reports are important, but adding benchmarks can provide managers and key stakeholders with better context and meaning behind the numbers. Comparing your practice’s performance against similar organizations in key revenue cycle areas such as provider productivity, patient access, collection efficiency, AR management, denials, etc. can be an invaluable tool in driving goal-setting and overall strategy for the group. Additionally, benchmarking can highlight variances, identify outliers, and provide practice managers with laser-focused opportunities to achieve performance improvement.

However, there are challenges to benchmarking which can make the process discouraging or ineffective if not addressed early on in developing your practice’s benchmarking strategy. The strategic processes behind a benchmarking initiative can often be time consuming and costly. 

Management teams often struggle to define what to measure or which KPIs are relevant for benchmarking. There can be uncertainty as to whether the benchmark is calculated the same way as your practice’s key metrics. For example, is the benchmark using gross or net AR, and are they calculating aging from date of service or date the AR was transferred to the current payer, etc.

The greatest risk to benchmarking is in the communication and presentation of the comparison reports. If not managed effectively, benchmarking efforts can lead to questions of validity of the data and/or applicability of the benchmarks.  As a result, there can be internal resistance to the whole initiative. Over the years, there have been a countless number of times I have heard providers say, “You can’t compare what I do to some ambiguous average. I’m different. My patients are sicker. The diseases I manage are more complex…”

The fact is, benchmarking has great value in the management of a practice, but there are a number of pitfalls which need to be avoided in taking on the effort. In the coming weeks I will discuss more about best practices on how to incorporate a benchmarking strategy into your practice. I will also share some additional strategies in which benchmarks have been effective in helping drive change within organizations.  

Tulane University Medical Group to Implement PDS iMPower Analytics Suite

Practical Data Solutions, Inc. (PDS) announced that its iMPower Analytics Suite will be implemented in early 2015 at Tulane University Medical Group (TUMG), located in New Orleans, LA. TUMG selected PDS' iMPower Analytics Suite for its ability to quickly and easily deliver pertinent and actionable revenue cycle and patient access data into the hands of their executives, administrators and physicians.

“We chose iMPower Analytics to empower our department administrators, revenue cycle management and eventually our physicians to drive improvements in our academic plan environment,” stated Jerry Feddersen, Chief Executive Officer of TUMG. “We needed a solution that is easy to use but powerful enough to provide comprehensive healthcare analytics while maintaining the flexibility for ad-hoc reporting and visualization of data into dashboards. By putting this type of information at the fingertips of our management team, they will be afforded the opportunity to drive improvement and potentially identify additional forms of revenue not currently recognized.”

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Greenville Health System to Implement PDS PRISM Performance Management Technologies and Data Models


Greenville Health System to Implement PDS PRISM Performance Management Technologies and Data Models for Revenue Cycle and Patient Access Practical Data Solutions, Inc. (PDS) has licensed PRISM Analytics and its suite of Performance Management Technologies to Greenville Health System (GHS). PDS will be collaborating with GHS to build an infrastructure that will enable seamless analytical and reporting capabilities for revenue cycle and patient access as GHS transitions to the Epic system in mid-year 2015.

Currently, GHS is utilizing multiple practice management systems due to the acquisition of physician groups made over the past few years. As GHS begins migrating physician practices to Epic, the PDS DASH data blending technology will be used to allow GHS to report across systems during the transition and eventually join with the PDS data models for Epic.

“GHS is a large organization with complex needs, and we believe PDS is best suited to meet those needs,” said Mike Duffey, director of practice financial analysis at GHS. “We look forward to working with PDS to streamline our analytical and reporting capabilities during this time of transition.”

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