PDS to present an exclusive education session for the Kentucky MGMA
Practical Data Solutions is scheduled to present an exclusive webinar, The Challenge of Improving the Patient Experience While Balancing Bottom Line Revenue, for members of the Kentucky MGMA on June 22, 2022. Attendees will learn how to define the Patient Experience and identify the factors driving patients’ perceptions in a practice. The speakers will share actual case studies on how Patient Experience management can lead to better outcomes from a quality and cost standpoint. The session will also address how to maximize reimbursement from MIPS and Quality Incentive Payment programs that utilize patient surveys and management of Hierarchical Condition Categories (HCC) to set rates.
Key Takeaways:
- Learn how to break down the most critical elements of the Patient Experience and recognize the leading influencers that make or break patient reviews
- Gain tactics that enable managers to manage behavioral change and correct poor performance quickly by knowing which Patient Experience indicators to focus on to identify outliers
- Leave with the knowledge to leverage key performance indicators and concisely communicate the cost of poor performance
To learn more about the Kentucky MGMA, or to become a member, visit www.kmgma.com.
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