PDS offers a wide array of trainings and workshops to suit your healthcare
reporting needs.

Academy Training

PDS Academy Training is offered to supported customers at no additional charge. These classes mirror our best-practice remote and on-site training classes, but are taught with PDS standard data reporting capabilities – not necessarily your specific custom-delivered solution. Presented in a lecture-style format, you can follow along with your PDS data and tools – the only thing Academy classes do not include is the one-on-one feedback you would receive in a custom or customer-specific class. This is a great way to refresh your skills or start training a new user; classes are limited to customers who have the appropriate licensed modules and are first-come, first-served.

PDS Training Classes

PDS offers a wide array of classes to suit your healthcare reporting needs. In addition to our comprehensive program of instruction covering our unique dashboard and reporting tools, we offer MicroStrategy and IBM Cognos software application classes. These highly interactive classes employ either your data or PDS’ healthcare data set, with a focus on common healthcare reporting scenarios. Standard PDS training documentation is included. Custom documentation services are also available. 

Choose Internet Classroom or Onsite Training

Internet classroom training is the most cost-effective option for the majority of our clients, with the instructor and participants interacting online and via voice conferencing. PDS also conducts onsite training and provides customized classes to optimize your learning experience.

Class Schedule

All classes are conducted in three-hour sessions; some classes require more than one session. Multiple class sessions are typically scheduled with a day in between to allow participants to practice their new skills and return to class with questions.

PDS Training – Your Way

Is “standard” not your style? We can set up custom training for one or for a crowd. And we will tailor that training to the roles and tasks you specify. Want to learn it fast or take it slow? You set the pace of your instruction, and PDS will follow.

Course Registration

PDS is ready to work with you to design the training you need. Please CONTACT PDS for more information about any of our training services. See you in class!


Upcoming Workshop & Academy Training Schedule: 

To register, email This email address is being protected from spambots. You need JavaScript enabled to view it. indicating the session(s) you wish to attend.


Schedule for December 2018

  • PDS DASH I – Academy Training*

    December 14, 2018

    This class will cover how to generate Excel-based dashboards using PDS DASH. Topics for Class I include a review of the PDS DASH functions, project components and data source requirements. We will review the concept of Excel templates, index requirements, detail data sources and the use of cross references. We will create sample DASH projects and generate dashboards during Class I.

  • PDS DASH II – Academy Training*

    December 17, 2018

    In Class II we will discuss the use of summary data sources and delete rows in more detail. We will also work with modifying different Excel templates for use with DASH.

  • PDS Patient Access – Academy Training*

    December 18, 2018

    Analysis and reporting on your key scheduling KPIs are critical to your organization’s success. This class will walk you through the core reporting capabilities inherent in PDS Scheduling and PDS Patient Access (Scheduling Utilization and 3rd Next) datasets. You will learn how to work with the various cubes and data marts to identify gaps in patient access, no-show and same-day cancellation rates and probabilities, capacity issues by location and visit type, variances between 3rd Next Available appointment days (what COULD happen) and scheduling lags (what DID happen). We will also analyze the impact of overbooking, frozen, held and blocked time periods. An additional focus will include PDS best-practice dashboards for scheduling and patient access data.

 *License Required

Call PDS 203.262.9224