PDS Helps Specialty Clinic Maximize Physician Productivity

Data From:

GE Centricity, eClinicalWorks

We can now analyze and understand our physician productivity metrics and manage issues proactively.

Background

The CFO of a multidisciplinary physical medicine organization discovered that the reporting delivered from their practice management system offered limited information and was frequently incorrect. They were also losing providers due to physician productivity mismanagement. They turned to Practical Data Solutions to steer them towards insightful and accurate analytics.

“It was clear from the beginning that we had problems with the data and our ability to understand the metrics required to grow the practice successfully. We knew we needed to get to the bottom of our physician productivity issues quickly so we could manage appropriately,” said the CFO.

Results

The client engaged PDS and their proven solutions to focus on best practice revenue cycle and productivity reporting. The PDS team quickly implemented PDS DASH to automate and deliver focused dashboards directly to leadership and physicians. After thorough training on PDS DASH, their staff immediately leveraged their skills and technology more efficiently and achieved ROI results quickly. Concurrently, PDS worked to implement PDS iMPower Analytics for drill-to-detail analysis.

PDS best practice data staging and modeling blended their data from two different national EHR software companies. After successful implementation of analytics, the client was able to:

• Point and click to compare work RVUs for accurate measurement of physician productivity
• Quickly analyze E&M coding curves
• Rapidly analyze posting charge delays
• Integrate appointment scheduling with productivity
• Understand the impact on patient satisfaction
• Automate reporting and distribution of physician productivity dashboards